Privacy Policy
Your privacy matters. This policy explains what we collect, how we use it, and your choices — including SMS, email and phone communications.
Last updated: June 2026
This Privacy Policy describes how Seraphin Construction ("we," "us," or "our") collects, uses and protects information when you visit our website, request a quote, or communicate with us by phone, email or text message.
1. Information We Collect
We collect information you provide directly — such as your name, phone number, email address, project location and project details — when you submit a form, request a quote, or contact us. We may also automatically collect limited technical data such as IP address, browser type and pages visited.
2. How We Use Your Information
We use your information to respond to inquiries, prepare quotes, schedule and deliver services, send appointment and project updates, improve our website and services, and comply with legal obligations. We do not use your information for purposes unrelated to these without your consent.
3. SMS, Email & Phone Communications
With your consent, we may contact you by phone, email and SMS regarding your inquiry, appointments, project updates and related services.
SMS opt-in and consent are never shared with third parties or affiliates for their marketing purposes. Mobile information will not be sold or transferred to third parties for promotional or marketing purposes.
4. Your Consent
Providing your information and opting in to communications is voluntary and is not a condition of purchasing any service. By submitting a form or checking a consent box, you confirm that the contact details provided are yours and that you authorize us to contact you as described.
5. No Sale of Personal Data
We do not sell, rent or trade your personal information. We share data only with trusted service providers who help us operate our business (such as our CRM and messaging platform), and only to the extent needed to provide our services.
6. How to Opt Out of Messages
You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us at [email protected]. To opt out of marketing emails, use the unsubscribe link in any email. You may also ask us to stop calling you at any time.
7. Information Security
We use reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Cookies & Tracking
Our website may use cookies and similar technologies to remember preferences, analyze traffic and improve performance. You can control cookies through your browser settings; disabling them may affect some site features.
9. Third-Party Services & A2P Compliance
Forms on this website may be powered by third-party platforms (such as GoHighLevel) used for lead management and A2P (application-to-person) messaging. These providers process data on our behalf under their own security and privacy obligations. Our messaging practices are designed to comply with applicable A2P and carrier requirements.
10. Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
12. Contact Us
For any privacy questions or requests, contact us at [email protected] or +1 855-389-9334.